FAQs

  • Heather is trained and certified in the 16 palette season + flow system utilized and verified by the International Image Institute in Toronto, Canada. See the “What is Color Analysis” page for more info on Heather’s process.

  • Heather’s studio is located in Durham, North Carolina about 10 minutes North of Southpoint mall. Exact location given with booking confirmation to protect privacy.

  • Virtual Results will be emailed to you within 7 business days of purchase and client submission of google intake form. Heather will personally reach out to you if there is a delay for any reason.

  • In-Person color analysis remains the gold standard for determining a person’s season and wow colors. However, virtual analysis can provide just as accurate results based on the quality of current and historical photographs provided by the client in the intake form.

  • Yes, virtual analysis is available worldwide. please email me if you would like to use paypal to process payment at heather@glowphilosophy.net

  • A natural tan would not affect season type because it will not change your undertone (cool vs. warm); however, it can affect intensity and contrast of features. This may affect sub-season identification. Please remove self/fake tan before your color analysis session as it can affect accuracy of results. I recommend completing your color analysis with as close to your natural skin tone as possible. Sun burn will affect results as well.

  • YES, having no makeup on is imperative. Even a slight tinted spf can alter results. If you wish to wear makeup to your appointment, I have makeup remover wipes and redness relief moisturizer available for you to use before we begin

  • that’s fine! small piercings in the nose/lips won’t sway results.